HERE TO HELP
CONTACT BRANDSMENA
Questions about a product, an order or shopping with us? Get in touch with the Brandsmena team.
- +961 1 900253
- support@brandsmena.com
- Fanar, Lebanon
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will the product look like the photos?
We make every effort to display accurate product images and colours. Colours may vary depending on your screen. Please check the product description and specifications before ordering.
Which payment methods can I use?
Cash on delivery is available for customers in Lebanon. Other available payment methods are shown at checkout. Read our information for buyers in Lebanon.
Where can my order be delivered?
Enter your delivery address at checkout to see the available delivery options and charges. International orders may be subject to customs or VAT charges. See our shipping terms or contact us for assistance.
How do I request a return or report a faulty item?
Contact us with your order number and details of the issue before returning an item. Eligibility, packaging requirements and delivery charges depend on the circumstances. Please read our full Return Policy.
Is my product covered by a warranty?
Warranty coverage is stated in the product description and is handled by the supplier. For assistance, email customercare@brandsmena.com and read our Warranty information.
Will an out-of-stock item be restocked?
Availability can vary. Send us the product name or SKU using the form and we will check its availability.
SEND US A MESSAGE
CONTACT US FOR ANY QUESTIONS
For help with an existing order, please include your order number in your message.