TERMS AND CONDITIONS
This site is owned and operated by POWERVILLE EST. which is located in Lebanon under the CR: 2023172
All our contact information can be found on the “Contact Us” page of this website.
The information on the site is provided by POWERVILLE EST.
We have made every effort to display as accurately as possible the colors of our products that appear on this website. However, colors precision depends on your monitor’s display.
Payment is in Lebanese Lira inside Lebanon and US dollar outside Lebanon.
Placing Orders and Payment Options
There are three main options for payment: Credit / Debit Cards, Cash On Delivery is accepted only for customers residing in Lebanon. We use secured award-winning online payment gateway
Only registered users can purchase on brandsmena.com
When you place an order on Brandsmena.com we will send you an e-mail with details to confirm that we have received your order.
This contract is covered by Lebanese law.
Shipping and Delivery
Aramex is our courier partner for international delivery. Orders are delivered within 5-7 working days. The shipping fee is provided on checkout.
Shipping Address Details
At the time of placing the order, customers are encouraged to put accurate address details to ensure delivery on time. We will deliver the goods to the premises you specify on your order. It is recommended that you are present to accept delivery of your order. If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery. Delivery times may also change and this will be notified to you beforehand.
Customer can return goods under warranty whereas conditions apply.
See warranty details on https://brandsmena.com/warranty/
Warranty and Returns
Items under manufacturing warranty are stipulated in the description of the goods. Unless stipulated otherwise in the product information.
Faulty Goods Under Warranty
All goods under warranty can be returned, if defective during the warranty period. Brandsmena will replace or repair the goods for free, while the buyer has to pay the return and delivery shipment fees. If the product was found to be tampered or damaged, then the warranty becomes void.
Faulty Goods Not Under Warranty
If the product is faulty, the buyer must call Brandsmena and can return it within one day after receiving it; Brandsmena will cover the return shipment. Buyer has the option of either being refunded, product repaired or replaced free of charge as long as the product is not tampered or damaged. If the product was found to be tampered, damaged, the package missing any included items, catalogues, etc. or torn into pieces, Brandsmena has the right not to exchange, repair or refund the faulty product. Brandsmena will cover the delivery shipment fee of the repaired or replaced product.
Buyer is entitled to a refund of the product as long as the product is neither tampered or damaged. Refund doesn’t cover delivery and return shipment fees. The product should not be tampered with, otherwise it will no longer be qualified for a refund. Make sure the package is returned the same condition as received and has no missing items, including labels, original packing and accessories.
On order processing pages we use a RapidSSL 256-bit security certificate. All information is encrypted. Credit Card details are not stored on the server or our company database at any time. Any sensitive information transferred is through a secure SSL connection (HTTPS) as mentioned. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.
We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server/other support, upgrading and technical issues.
THIRD PARTY NOTE AND LIABILITY
Law and Jurisdiction
This Legal Notice shall be governed by and construed in accordance with Lebanese Law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of Lebanon.
Notification of Change
We reserve the right to change these terms and conditions from time to time and any such changes may occur without any prior notice.